Refund Policy – Bon Voyage Travel Club
At Bon Voyage Travel Club, we strive to ensure a transparent and hassle-free refund process for our clients. Please review the following guidelines carefully.
1. Eligibility for Refunds
- Refunds are applicable only for services canceled in accordance with our Cancellation Policy.
- Refunds will not be provided for services that have already been used or for non-refundable bookings, including certain airline tickets, hotel reservations, and visa processing fees.
2. Refund Process
- All refund requests must be submitted in writing via email or through our official contact channels.
- Once approved, refunds will be processed through the original payment method within 7–14 business days.
- Any bank or payment gateway charges incurred during the refund process are non-refundable and may be deducted from the refund amount.
3. Third-Party Services
- Refunds for services provided by third-party suppliers (airlines, hotels, tour operators) are subject to their own refund policies.
- Bon Voyage Travel Club will assist in processing such refunds but cannot guarantee the timing or amount of third-party refunds.
4. Non-Refundable Fees
- Certain administrative, service, or processing fees are non-refundable.
- Visa application fees are generally non-refundable once the application has been submitted.
5. Exceptional Circumstances
- In cases of force majeure, government restrictions, or unforeseen events, refunds may be considered on a case-by-case basis.
6. Contact for Refunds
For assistance with refund requests, please contact us:
Email: support@bonvoyagetravelclub.com
Phone: [Your Contact Number]
We are committed to handling your refund requests efficiently while providing support and clarity at every step.
